We take your privacy seriously. This page explains exactly what personal data super ace ph collects, why we collect it, how it's used, and what rights you have as a Filipino player on our platform.
This Privacy Policy applies to all personal data collected and processed by super ace ph through the website superaceph.net and any associated mobile application or platform service. It covers every interaction a user has with the platform — from browsing the site to registering an account, making deposits in Philippine Peso, placing bets, and contacting support.
Super ace ph serves players based in the Philippines. This Policy is written in accordance with our obligations as an online gaming platform operating for Filipino users, and reflects how we handle your data in a manner consistent with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
Super ace ph collects personal data only where it is necessary to provide you with our services. The categories of data we collect include:
When you create an account, we collect your full legal name, date of birth, Philippine mobile number, and email address. This information is required to create and manage your account, enforce the 21+ age requirement, and verify your identity during the KYC process.
Before your first withdrawal, we require you to complete identity verification by submitting a valid government-issued ID. Accepted documents typically include a Philippine passport, driver's licence, SSS ID, PhilSys ID, or similar government-issued identification. We may also request a selfie or proof of address in certain cases.
We collect records of all deposits and withdrawals made through the platform, including transaction amounts in PHP, timestamps, payment method references, and account balance changes. We do not store full bank account numbers or e-wallet credentials beyond what is necessary for transaction processing and regulatory compliance.
We maintain records of your gaming activity — including games played, bets placed, outcomes, session times, and wagering history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting purposes.
When you access super ace ph, we automatically collect technical data including your IP address, device type, operating system, browser version, and session identifiers. This information helps us maintain platform security, prevent fraud, and optimise the experience for Philippine mobile and desktop users.
If you contact our support team via live chat or any other channel, we retain records of those communications to resolve your enquiry and improve our service quality.
Personal data collected by super ace ph is used exclusively for the purposes listed below. We do not sell your data to third parties or use it for purposes unrelated to our gaming platform services.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, date of birth |
| Age and identity verification (KYC) | Name, date of birth, government ID documents |
| Processing deposits and withdrawals in PHP | Transaction records, payment method references |
| Fraud prevention and security monitoring | IP address, device data, session logs, transaction patterns |
| Responsible gaming monitoring and support | Gameplay history, session data, account activity |
| Customer support and dispute resolution | Communication records, account history |
| Platform improvement and technical maintenance | Technical logs, device data, session behaviour |
| Regulatory compliance and reporting | Identity data, transaction records, KYC documents |
Super ace ph processes your personal data on the following legal grounds under the Philippine Data Privacy Act and applicable data protection principles:
Super ace ph does not sell, rent, or trade your personal data. We share your data only in the following circumstances:
We work with third-party providers who assist with payment processing, identity verification, platform hosting, and customer support infrastructure. These providers are contractually required to handle your data securely and only for the purposes we specify.
We may disclose personal data to Philippine government agencies, law enforcement bodies, or regulatory authorities when legally required to do so — for example, in connection with anti-money laundering compliance or a valid court order.
In cases of suspected fraud, account abuse, or prohibited conduct, we may share relevant data with appropriate authorities or other gaming platforms as part of industry-wide fraud prevention efforts.
Super ace ph retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by applicable legal obligations. Specifically:
When data is no longer required for any of the purposes described in this Policy and there is no legal obligation to retain it, we delete or anonymise it securely.
Super ace ph takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your information:
While we take every reasonable precaution, no online platform can guarantee absolute security. If you believe your super ace ph account has been compromised, contact our support team immediately through the live chat available on the platform.
As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by super ace ph:
To exercise any of these rights, contact us through the support channel on the platform. We will respond to requests within a reasonable timeframe consistent with the requirements of the Philippine Data Privacy Act.
Super ace ph uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device that help us maintain your session, remember your preferences, and gather analytics on how the platform is used.
You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.
Super ace ph is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. Any account found to belong to a minor will be closed immediately and associated data deleted or reported as required by law.
Age verification is part of our standard registration and KYC process. If you believe a minor has registered or accessed the platform, please contact our support team immediately.
Super ace ph may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform services. When we make material changes, the "Last updated" date at the top of this page will be revised.
We may also notify active account holders of significant changes through in-platform messaging. Continued use of super ace ph after any update constitutes your acknowledgment of the revised Policy.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the super ace ph support team through the live chat available on the platform. You can also reach us by email — our contact address is displayed in the footer of this page.
We aim to acknowledge all data-related requests promptly and resolve them within the timeframes required under the Philippine Data Privacy Act. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Super ace ph processes personal data in line with the Philippine Data Privacy Act. We do not sell your information. You can request access to, correction of, or deletion of your data at any time through our support team.
Six concrete ways we protect your personal information as a Filipino player on our platform.
All data transmitted between your device and super ace ph is encrypted via SSL/TLS. Whether you're logging in from Manila or browsing on mobile data in Cebu, the connection is always secured.
Logging in and performing sensitive account actions require OTP verification via your registered Philippine mobile number. This prevents unauthorised access even if your password is compromised.
Super ace ph does not sell, rent, or share your personal information with advertisers or data brokers. Your data is used only to operate the platform and meet legal obligations.
Our data practices are aligned with Republic Act No. 10173. You have full rights to access, correct, and request deletion of your personal data as a Filipino data subject.
Identity verification before first withdrawal protects your funds by ensuring withdrawals can only go to your verified Philippine bank account or e-wallet. It also protects the platform from fraud.
Super ace ph only collects data that is genuinely necessary to provide our services. We don't track unnecessary details, and every piece of data we hold has a documented purpose and defined retention period.
Now that you know how we handle your data, you can play with confidence. Register your free account today, deposit in PHP, and enjoy slots, live casino, sports betting, and more.
By registering, you confirm you are 21+ and agree to our Privacy Policy and Terms & Conditions.